We want getting your new furniture home to be as easy as possible. Here's everything you need to know about how we deliver.
Our couriers
We use three trusted courier partners, depending on the size of your order:
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Large items (such as tables, sideboards and TV stands) are delivered by our two-person courier service, DRS or AIT.
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Smaller items (such as cup shelves, cushions and boxed chairs) are delivered by DPD.
Large items: two-person delivery
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Booking your delivery: Once your order is ready, our courier will contact you to arrange delivery. You'll be able to choose a date that suits you from the available options.
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Delivery times: Delivery usually takes 2–5 working days, depending on your location.
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Confirmed delivery: Our courier won't attempt delivery until you've chosen your preferred date, so you'll always be home to receive it.
Smaller items: DPD
Smaller items are sent with DPD, and you'll receive tracking information so you can follow your delivery. Delivery via DPD usually takes 1-3 days.
Need a later delivery?
If you'd like your delivery to be more than 7 days after your order date, just leave a note at checkout, or contact us through the chat on our website, quoting your order number.
Where we deliver
We deliver to mainland UK, including Northern Ireland. Unfortunately, we're unable to deliver to the Scottish islands or the Channel Islands such as the Isle of Wight or Isle of Man.
Customers in Northern Ireland and the Scottish Highlands: Please select the "NI and Highlands" delivery option at checkout. If this option isn't selected, your order can't be processed correctly, and delivery won't be made until the £50 surcharge has been paid.
If you have any questions about your delivery, our team is happy to help. Just get in touch through the chat on our website.
